Online stores have brought color to purchasing experience. As such, shopping is fun and enjoyable but with the hectic schedule that throws you off balance at times, the last thing you may want to do is to drive for your needs. Online stores offer you the comfort of buying from home and hence all you need to do is to take time to analyze who would be the best you could trust. If you have been looking around for a while, you might have become familiar with many names in online business such as Myntra and Yepme. While you consider making online purchases, you need to take into account their experience in online business, the quality of their products and services. However, being experienced alone does not matter. You need to consider the importance these stores attach to business ethics while you make your choice. Here is a comparison between Myntra and Yepme to help you with the analysis.
Myntra And Yepme – Years In Service And Offers
Myntra ventured into online business in the year 2007. Its 30000 styles and 500 brands of products are its strength. The products available with Myntra are apparels, footwear and accessories such as bags, wallets, cosmetics, jewelry, caps, perfumes, watches, sunglasses and many more.
Yepme was founded in the year 2009. Its collections include apparels, footwear and accessories such as jewelry, sunglasses and watches.
Myntra’s Might Shows Up In Product Range
One of the most attractive features of online stores is that you could have a stunning range of options to choose from. Yepme has a good collection of products but Myntra has a very impressive collection in various price categories. Hence, Myntra is a clear winner in product range.
Good Show In Quality By Both
You would rank your online shopping as a great experience only if you are delivered what was promised. You expect quality and hence it is natural for you to think twice before you decide on a store.
Yepme also offers quality products and hence it will be a tough fight between Yepme & Myntra.
Myntra’s Rates Are More Wallet Friendly, Mostly
Most of the online stores offer products for a very reasonable price and better than the market rates. Hence, more people are attracted towards making purchases online. Online stores offer coupons as well to enable customers gain additional discounts. Myntra and Yepme live up to the unwritten law regarding rates offered by online stores. Both offer discounts and you could get these
discount offers using Myntra coupons and Yepme coupons to make your purchases less expensive using coupons at
CouponLava, CouponTara, etc. The difference between the two online stores is in the product collection in lower price range. Myntra has more products in lesser price range in almost all categories. Yepme leads in footwear rates. Though the products in footwear are much lesser than in Myntra, footwear rates start lower than in Myntra.
Poor Quality In Customer Service
Apart from quality of products, if there is any other feature that is common in both Myntra and Yepme, then it could be their lack of customer service. Both the stores are not new to business, though it could not be a sound argument. Both the stores know the expectations of the buyers – this is evident from their product strength. However, it seems that both do not have an idea on how to satisfy customers – it is evident from the reviews about the stores. What is more appalling is that they do not take the efforts to answer customers’ complaints. In the online world, bad reviews could cause a business a terrible setback as they remain to be read forever and ever. Both Myntra and Yepme do not address customers’ complaints that are present online, which raises doubts about the quality of response to complaints that go straight to their desk.
Myntra and Yepme need to strengthen their customer service. Yepme is not yet equipped to challenge Myntra; however, Myntra, which is product rich, is poor in customer service. Hence, Myntra might enjoy a lead over Yepme because of its product range; however, without an efficient customer service, Myntra cannot hope to fight against tough contenders.
Note: This is a sponsored post from CouponLava.com